Group Insurance Plans and Contacts

General Benefits Questions and Plan Administration

615-741-3590 or 800-253-9981
Monday – Friday, 8:00 a.m. to 4:30 p.m. CT
tn.gov/partnersforhealth.html

Health Insurance

BlueCross BlueShield of Tennessee

800-558-6213
Monday–Friday, 7:00 a.m. to 5:00 p.m. CT
bcbst.com/members/tn_state

Cigna

800-997-1617
24 hours a day, 7 days a week
cigna.com/stateoftn

Health Savings Account

OptumBank

866-600-4984
Available 24/7 excluding major US holidays
Email: service.tennessee@optum.com
Web: optumbank.com/tennessee

Pharmacy Benefits

CVS/caremark

877-522-8679
24 hours a day, 7 days a week
info.caremark.com/stateoftn

Dental Insurance

Cigna (Prepaid Plan)

800-997-1617
24 hours a day, 7 days a week
cigna.com/stateoftn

Delta Dental (DPPO Plan)

800-552-2498
Monday – Friday, 7:00 a.m. to 5:00 p.m. CT
deltadentaltn.com/stateoftn

EAP, Behavioral Health, Substance Abuse

Optum

855-HERE-4-TN (855-437-3486)
24 hours a day, 7 days a week
here4tn.com

Life Insurance

Securian Financial (Minnesota Life)

866-881-0631
Monday – Friday, 7:00 a.m. to 6:00 p.m. CT
securian.com/tn-insurance

Unum

866-298-7636
Monday–Friday, 7:00 a.m. to 7:00 p.m. CT

Vision Insurance

EyeMed

855-779-5046
Monday – Saturday, 7:00 a.m. to 10:00 p.m. CT

Sunday, 10:00 a.m. to 7:00 p.m CT

eyemed.com/stateoftn

Medicare Supplement — The Tennessee Plan

POMCO Group

888-477-9307
Monday – Friday, 7:00 a.m. to 5:00 p.m. CT
TheTennesseePlan.com