General Benefits Questions and Plan Administration

615-741-3590 or 800-253-9981
Monday – Friday, 8:00 a.m. to 4:30 p.m. CT
tn.gov/partnersforhealth.html

Health Insurance

 

BlueCross BlueShield of Tennessee

800-558-6213
Monday–Friday, 7:00 a.m. to 5:00 p.m. CT
bcbst.com/members/tn_state


Cigna

800-997-1617
24 hours a day, 7 days a week
cigna.com/stateoftn

Health Savings Account

 

PayFlex

855-288-7936
Monday-Friday, 7:00 a.m. to 7:00 p.m CT
Saturday 9:00 a.m. to 2:00 p.m.
stateoftn.payflexdirect.com

Pharmacy Benefits

 

CVS/caremark

877-522-8679
24 hours a day, 7 days a week
info.caremark.com/stateoftn

Dental Insurance

 

Cigna (Prepaid Plan)

800-997-1617
24 hours a day, 7 days a week
cigna.com/stateoftn


MetLife (DPPO Plan)

855-700-8001
Monday – Friday, 7:00 a.m. to 10:00 p.m. CT
mybenefits.metlife.com/StateOfTennessee

EAP, Behavioral Health, Substance Abuse

 

Optum

855-HERE-4-TN (855-437-3486)
24 hours a day, 7 days a week
here4tn.com

Life Insurance

 

Minnesota Life

866-881-0631
Monday – Friday, 7:00 a.m. to 6:00 p.m. CT
lifebenefits.com/stateoftn


Unum

866-298-7636
Monday–Friday, 7:00 a.m. to 7:00 p.m. CT

Vision Insurance

 

Davis Vision

800-208-6404
Monday – Friday, 7:00 a.m. to 10:00 p.m. CT Saturday, 8:00 a.m. to 3:00 p.m CT
Sunday, 11:00 a.m. to 3:00 p.m. CT

Basic client code:8155
Expanded client code:8156
davisvision.com/stateofTN

Medicare Supplement — The Tennessee Plan

 

POMCO Group

888-477-9307
Monday – Friday, 7:00 a.m. to 5:00 p.m. CT
TheTennesseePlan.com