Group Insurance Plans and Contacts
General Benefits Questions and Plan Administration
615-741-3590 or 800-253-9981
Monday – Friday, 8:00 a.m. to 4:30 p.m. CT
tn.gov/partnersforhealth.html
Health Insurance
BlueCross BlueShield of Tennessee
800-558-6213
Monday–Friday, 7:00 a.m. to 5:00 p.m. CT
bcbst.com/members/tn_state
Cigna
800-997-1617
24 hours a day, 7 days a week
cigna.com/stateoftn
Health Savings Account
OptumBank
866-600-4984
Available 24/7 excluding major US holidays
Email: service.tennessee@optum.com
Web: optumbank.com/tennessee
Pharmacy Benefits
CVS/caremark
877-522-8679
24 hours a day, 7 days a week
info.caremark.com/stateoftn
Dental Insurance
Cigna (Prepaid Plan)
800-997-1617
24 hours a day, 7 days a week
cigna.com/stateoftn
Delta Dental (DPPO Plan)
800-552-2498
Monday – Friday, 7:00 a.m. to 5:00 p.m. CT
deltadentaltn.com/stateoftn
EAP, Behavioral Health, Substance Abuse
Optum
855-HERE-4-TN (855-437-3486)
24 hours a day, 7 days a week
here4tn.com
Life Insurance
Securian Financial (Minnesota Life)
866-881-0631
Monday – Friday, 7:00 a.m. to 6:00 p.m. CT
securian.com/tn-insurance
Unum
866-298-7636
Monday–Friday, 7:00 a.m. to 7:00 p.m. CT
Vision Insurance
EyeMed
855-779-5046
Monday – Saturday, 7:00 a.m. to 10:00 p.m. CT
Sunday, 10:00 a.m. to 7:00 p.m CT
Medicare Supplement — The Tennessee Plan
POMCO Group
888-477-9307
Monday – Friday, 7:00 a.m. to 5:00 p.m. CT
TheTennesseePlan.com